Online merchants often lose control of the customer experience once the order has been shipped. That’s where we come in.We’re bringing you a fully integrated solution for package protection and making it simple to get started. Add Package Protection to your eCommerce site for free to give yourself and the customers the peace of mind they (and you) deserve.
In this day and age, there is nothing as valuable to a business as its reputation. In a sea of online merchants, build customer loyalty by ensuring that they get the experience they deserve from beginning to end.
Whether it takes a replacement order or a refund, you can rest assured that you’re taken care of. Protect your revenue and customer service time while still protecting your customer.
Most of the time, things will go smoothly. But sometimes the inevitable occurs and a package is lost, stolen, or damaged. We make it easy for your customers to file a claim in just a few clicks.
Use our abundant insights, pulled directly from your customer base, to analyze what’s happening. You’ll be able to utilize information to make informed decisions about your processes.
Merchants who use the tools that Package Protection has to offer are able to regain control over the customer experience, and have seen massive growth in their customer revenues.
Offered as an additional item at checkout, our package protection is just a click away for your customers. They can checkout and go, with no additional applications or forms required.
For the online merchant who wants to provide an excellent customer experience from start to finish, Package Protection is a service that allows your customer to build confidence in your brand. Higher confidence that their order is safe will result in a boost in your average order value--and that’s a win for everyone.
parcels shipped globally every second.
packages disappear daily across the nation.
of companies agree, retention is cheaper than acquisition.
of a company’s business is from existing customers.