Protect your greatest investment. Your customer.

Unfortunately, packages are lost, stolen, or damaged in transit every day, leaving customers unsatisfied and causing them to take their business elsewhere. For the ultimate peace of mind, protect your customers' shipments and your greatest investment with Package Protection.

Protect your greatest investment. Your customer.

Unfortunately, packages are lost, stolen, or damaged in transit every day, leaving custonmers unsatisfied and causing them to take their business elsewhere. For the ultimate peace of mind, protect your customers' shipments and your greatest investment with Package Protection.

Peace of mind for everyone

A fully integrated shipping protection solution

Online merchants often lose control of the customer experience once the order has been shipped. That’s where we come in.We’re bringing you a fully integrated solution for package protection and making it simple to get started. Add Package Protection to your eCommerce site for free to give yourself and the customers the peace of mind they (and you) deserve.



Stand out as positive

Your customers deserve the best experience

If there’s one thing that’s for sure, it’s that people talk. More importantly, they talk about their bad experiences and are more likely to leave a negative review than a positive one. Unfortunately, there are some circumstances that are out of your control. Give your customers confidence that those issues will be resolved and keep them coming back.

Build a reputation

In this day and age, there is nothing as valuable to a business as its reputation. In a sea of online merchants, build customer loyalty by ensuring that they get the experience they deserve from beginning to end.

Maximize your investment

Whether it takes a replacement order or a refund, you can rest assured that you’re taken care of. Protect your revenue and customer service time while still protecting your customer.

Peace of mind for everyone

Designed for simplicity and resolution

Issues Resolved Fast

Most of the time, things will go smoothly. But sometimes the inevitable occurs and a package is lost, stolen, or damaged. We make it easy for your customers to file a claim in just a few clicks.

Gain Insight

Use our abundant insights, pulled directly from your customer base, to analyze what’s happening. You’ll be able to utilize information to make informed decisions about your processes.

Grow Your Business

Merchants who use the tools that Package Protection has to offer are able to regain control over the customer experience, and have seen massive growth in their customer revenues.

Covered With a Click

Offered as an additional item at checkout, our package protection is just a click away for your customers. They can checkout and go, with no additional applications or forms required.

Peace of mind for everyone
Why Package Protection?

For the online merchant who wants to provide an excellent customer experience from start to finish, Package Protection is a service that allows your customer to build confidence in your brand. Higher confidence that their order is safe will result in a boost in your average order value--and that’s a win for everyone.

3.2
K+

parcels shipped globally every second.

1.7
M+

packages disappear daily across the nation.

82
%

of companies agree, retention is cheaper than acquisition.

65
%

of a company’s business is from existing customers.

$
700
MILLION +
Revenue Produced
850
+
Unique Ads Created Monthly
100
MILLION +
Monthly Impressions
Get started

Thousands of merchants around the world are using Package Protection to perfect their customer experience. Are you ready to join them?

Buyers

Lost, damaged, or stolen package? File a claim & we'll resolve your issue quickly.

Merchants

Protect your greatest investment—your customer— with Package Protection.