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Unfortunately, packages are lost, stolen, or damaged in transit every day, leaving custonmers unsatisfied and causing them to take their business elsewhere. For the ultimate peace of mind, protect your customers' shipments and your greatest investment with Package Protection.
of companies agree, retention is cheaper than acquisition.
of a company’s business is from existing customers.
When a customer reaches out to you with an issue, you can easily log in to your Package Protection portal and search up their order number. From there, you’ll fill out our intuitive form and submit it to our team for review, where we’ll take care of the process from there.
Package Protection also offers a model that allows you to sit back and let us take care of everything. We can handle all communication with the customer, just direct them to our easy, user-friendly form.
Your customers are able to opt into package protection at check out, which then gives them complete coverage and protection against any loss, damage, or theft that occurs while the customer’s package is in transit.
parcels shipped globally every second.
packages disappear daily across the nation.
Our software gives you customized and personal reports to show how many customers are opting into package protection, the ratio between approved and submitted claims, and more.
Our fully integrated suite provides a seamless integration into your store. To make the deal even sweeter, we can also offer a fully customized integration that reflects your brand, including customized text, colors, branding, and more.
